Operations Strategist

Ranjeela Rajthala

Over 10 years of experience leading multi-entity operations, teams, and vendor relationships — turning day-to-day execution into measurable, lasting improvements.

  • 10+Years experience
  • 7+Years in senior leadership
  • 6Roles held
  • 2Companies led as executive
Ranjeela Rajthala

Why Me

I've spent my career turning scattered execution into systems that run themselves — across schools, production companies, and my own studio.

My approach combines hands-on leadership with strategic thinking and operational discipline, with a focus on building efficient systems, strengthening teams, and turning ideas into results.

Proof, not guesswork

Every process backed by a number: a 30% cost cut, an 80% jump in customer satisfaction.

Built for scale

Operating standards that hold up as a team grows, not just for the size it started at.

Global by training

Leadership roles with Japan Art Mile, Odyssey International (India), and The Duke of Edinburgh's Award.

Core Competencies

  • Operations Strategy & Multi-Entity Oversight
  • Strategic Cost Optimization
  • Team Leadership & Workforce Scaling
  • Change Management & Process Improvement
  • KPI Development & Performance Monitoring
  • Stakeholder & Cross-Functional Communication
  • Customer Service & Complaint Resolution
  • Event Planning & Coordination
  • Remote & Distributed Team Management

Professional Experience

Most Recent Role

Managing Director

2024 – Present

Feel Guzel Pvt. Ltd. · Kathmandu, Nepal

  • Lead overall business strategy, operations, sales, marketing, and client relationship management for a wedding photography, videography, and event services company.
  • Develop service packages, pricing strategies, quotations, and customized solutions for weddings, corporate events, and special occasions.
  • Manage the client lifecycle from initial enquiry through consultation, negotiation, booking, event coordination, and final delivery.
  • Coordinate photographers, videographers, editors, decorators, makeup artists, and external vendors to ensure smooth project execution.
  • Drive brand development, digital marketing, portfolio management, and social media promotion to strengthen market presence.
  • Oversee budgeting, resource allocation, vendor management, and day-to-day business administration.
  • Identify new business opportunities and build strategic partnerships to expand service offerings.

Chief Operating Officer

Sep 2022 – Feb 2024

View Finders Pvt. Ltd. and subsidiary, Wedding Dreams Nepal Pvt. Ltd.

  • Directed operational strategy for a 30+ person freelance team across two companies, ensuring seamless collaboration and adherence to company standards.
  • Led cost-saving initiatives that reduced operational expenses by 30%.
  • Strengthened vendor relationships, negotiating favorable terms and ensuring timely deliveries.
  • Implemented quality control measures that improved customer satisfaction by 80%.
  • Directed the operational team through flawless event execution, coordinating freelancers and internal staff.

Administrative Manager

Jun 2016 – Jun 2022

Mount View English Boarding School

  • Supervised day-to-day operations of the administrative department and staff.
  • Recruited, selected, oriented, and trained administrative staff.
  • Planned, scheduled, and promoted office events, including meetings, conferences, interviews, orientations, and training sessions.
  • Oversaw in-school and international projects, tracking progress against company goals.
  • Advised students and families on the application, admissions, financial aid, and enrollment process.
  • Managed the transition to remote operations during COVID-19, including online classes, staff coordination, and guardian training.

Marketing Executive

Mar 2016 – May 2016

Sim TV Nepal

  • Developed efficient and intuitive marketing strategies.
  • Supervised a team of line managers and technicians for day-to-day operations.
  • Maintained relationships with media vendors and publishers to support promotional activities.
  • Monitored campaign performance using key metrics and submitted performance reports.

Tele-sales Executive

Oct 2013 – Oct 2015

Softech Foundation Pvt. Ltd.

  • Provided product and service information to support customer purchase decisions.
  • Addressed customer inquiries and sold new and upgraded products.
  • Handled customer inquiries and complaints in accordance with company guidelines and policies.

Receptionist

Jul 2012 – Jun 2013

Chanakya Higher Secondary School

  • Directed visitors by maintaining employee and department directories and providing instructions.
  • Maintained security by following procedures, monitoring the logbook, and issuing visitor badges.
  • Managed calendars for senior team members.
  • Ordered office supplies and handled indexing, photocopying, and store-keeping.

Education & Certifications

Education

  • 01 Bachelor in Business Studies Tribhuvan University 2015
  • 02 Bachelor of Arts in Sociology Tribhuvan University Expected 2027

Trainings & Certifications

  • 01 Scout Preliminary Training, Nepal Scout 2022
  • 02 Odyssey International 2019 — Leader Teacher, City Montessori School, Lucknow, India 2019
  • 03 Project Head cum Coordinator, Japan Art Mile (JAM) 2018–2021
  • 04 Award Leader, The Duke of Edinburgh's Award 2018
  • 05 Eureka International 2018 — Leader Teacher 2018
  • 06 Student Quality Circle (SQC) Facilitator Training, QUEST – Nepal  
  • 07 Applied Digital Skills, 10-hour training  

Let's Connect

Open to Operations, COO, and senior-operations leadership opportunities.